Welcome to C-SNAP, your online resource for self-service inquiries!
Providers in the WPS GHA Jurisdictions may register for access to C-SNAP.
Once approved, you can verify the Medicare eligibility of patients, check the status of claims submitted to WPS, request a claim appeal, order and view a duplicate remittance advice, and submit inquiries safely and securely over the Internet.
For terms and conditions, please read the C-SNAP User Agreement.
Instructions for NPI C-SNAP Administrator Registration
Only registrants willing to serve as NPI C-SNAP Administrator for their NPI Number
will be allowed to self-register. All other C-SNAP user accounts must be created by
an existing NPI C-SNAP Administrator. Please complete the follow steps to
quickly register and gain access to C-SNAP. It is the responsibility of the NPI
C-SNAP Administrator to create, approve and oversee access of the NPI for their C-SNAP
Step 1 - C-SNAP User Agreement
Click on the Provider Registration button. Read the C-SNAP User Agreement.
If you choose to accept the user agreement, select the "I Accept" radio button
then "Continue" to proceed to the next step in the registration process.
Step 2 - Provider Credentials Validation
Enter your Medicare group provider information:
National Provider Identifier (NPI)
Provider Transaction Access Number (PTAN)
Taxpayer Identification Number (Tax ID)
Step 3 - NPI C-SNAP Administrator Roles and Responsibility
Read the C-SNAP Administrator Roles and Responsibility Agreement. If you choose
to accept the agreement, select "Accept" to continue.
C-SNAP only allows two (2) C-SNAP NPI Administrators to self-register
a user account and gain immediate access to C-SNAP. It is the responsibility of the
C-SNAP administrator to create and approve access to other C-SNAP users.
Step 4 - Registrant Information
Enter your personal information in the following fields:
Step 5 - Current Financial Data
Verification is accomplished using information on a remittance advice with an issue
date of 1 - 90 days prior to today. The remittance advice information entered in this
step must be billed under the initial NPI you entered in Step 2 of the registration process.
Enter one of the following criteria:
Medicare Number (HICN) and Date of Service
Step 6 - Create User Login ID
Create your own unique C-SNAP User ID.
C-SNAP USER LOGIN IDS MUST NOT BE SHARED (one C-SNAP User Login ID must be
created per user).
Step 7 - New user Account Confirmation
Please confirm that the information entered is accurate and correct.
After confirming the information, an account will be immediately created.
Step 8 - Password Creation
Once the account has been created, you will have three chances to create a new password for the account.
Once you have successfully completed this step, you may now access C-SNAP by logging in with your C-SNAP User Login ID and personal password.
Registration is now complete.
During the first successful login, each user will be required to complete their e-Authentication.
To complete e-Authentication, the user must enter their date of birth and select and complete three security questions and answers (Q&A) pairs.
Thereafter, each time the user logs in, they will be required to enter their date of birth and answer one of their security questions.
WPS supports C-SNAP on Microsoft Internet Explorer. You can download the latest version from the Microsoft web site.
C-SNAP should also work with other Internet browsers (such as Firefox, Opera, and Safari); however,
WPS does not guarantee their compatibility with C-SNAP.
The C-SNAP Website automatically logs out users after 30 minutes of inactivity.
This is a security measure to protect your account information.
Click on any link or button to keep your session active.